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	<title>The RT Media social tech blog &#187; engagement</title>
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	<link>http://www.socialtech.biz</link>
	<description>empowering business through the social web</description>
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		<title>My thoughts on when to fwd, RT, re-post etc</title>
		<link>http://www.socialtech.biz/blog/my-thoughts-on-when-to-fwd-rt-re-post-etc</link>
		<comments>http://www.socialtech.biz/blog/my-thoughts-on-when-to-fwd-rt-re-post-etc#comments</comments>
		<pubDate>Mon, 22 Aug 2011 13:22:18 +0000</pubDate>
		<dc:creator>luke</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[failure swapshop]]></category>
		<category><![CDATA[micro-blogging]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.socialtech.biz/?p=1277</guid>
		<description><![CDATA[This week has been a busy one for Bournemouth, hitting the headlines for a couple of the wrong reasons: The flash flooding The tragic loss of a red arrow at the airshow We&#8217;ve also seen what has been dubbed as the &#8220;Schrodinger&#8217;s dictator&#8221; (conflicting reports of Gadaffi being alive and dead), which in a similar [...]]]></description>
			<content:encoded><![CDATA[<p>This week has been a busy one for Bournemouth, hitting the headlines for a couple of the wrong reasons:</p>
<ol>
<li>The flash flooding</li>
<li>The tragic loss of a red arrow at the airshow</li>
</ol>
<p>We&#8217;ve also seen what has been dubbed as the &#8220;<a  href="http://en.wikipedia.org/wiki/Schr%C3%B6dinger&#039;s_cat">Schrodinger&#8217;s</a> dictator&#8221; (conflicting reports of Gadaffi being alive and dead), which in a similar way closer to home also occurred with the red arrows pilot: some saying he was rescued alive by dog walkers, whilst others that he died on scene.</p>
<p>Add to this the false reports of riots doing the rounds on social networks and I felt a blog post was in order.</p>
<p>My thoughts in no particular order on when to RT / FWD or re-post:</p>
<blockquote>
<ol>
<li><strong>Please THINK before you post</strong> &#8211; it&#8217;s to easy to get caught up in the &#8220;first, first, first!&#8221; online culture.</li>
<li><strong>Forwarding unconfirmed rumors can become self-fulfilling</strong> (as I&#8217;m sure was partly the case with some riots around the UK). I saw (and due to past involvement in radio, started receiving phone calls!) a growth in rumors that the McDonalds in Bournemouth was on fire&#8230; having walked past it only 5 minutes earlier, I was quick to point out it most definitely was not to those asking me and subsequently onto twitter &amp; Facebook.<br />
In the case of the pilot, whilst mainstream media was careful to state the situation of the pilot was unclear, many were saying he was alive &#8211; while I&#8217;m generally an optimist, imagine what his wife would of been going through if she&#8217;d been anxiously scouring the web for news&#8230;</li>
<li><strong>Consider the reliability of your sources</strong> &#8211; having a large number of followers does not necessarily make you either a reliable, or authoritative source &#8211; exhibit A: <a  href="http://twitter.com/queen_uk">@queen_uk</a> &#8211; a lot of people were RT&#8217;ing a post from a twitter account with a following in the ten of thousands, a quick look at it&#8217;s history made it clear it was a barely reliable (or literate!) source.</li>
<li><strong><a  href="http://knowyourmeme.com/memes/rules-of-the-internet">Rule 32 of the internet</a>: &#8220;Pics? or it didn&#8217;t happen&#8221;</strong> &#8211; if someone states something as fact, challenge them to provide proof, if in doubt don&#8217;t re-post or clearly label it as unconfirmed/unreliable.</li>
<li><strong>Use NSFW if the item you are forwarding is Not Safe For Work!</strong> (As a rule of thumb, if I wouldn&#8217;t share it with my mother, it&#8217;s NSFW).</li>
<li><strong>Remember not everyone loves: LOLcats</strong> / motivational saying / Jokes&#8230;</li>
</ol>
</blockquote>
<p>What would you add to the list?</p>
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		<item>
		<title>engagement good faking bad</title>
		<link>http://www.socialtech.biz/blog/engagement-good-faking-bad</link>
		<comments>http://www.socialtech.biz/blog/engagement-good-faking-bad#comments</comments>
		<pubDate>Mon, 09 Mar 2009 16:46:57 +0000</pubDate>
		<dc:creator>luke</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[sockpuppet]]></category>

		<guid isPermaLink="false">http://www.socialtech.biz/?p=201</guid>
		<description><![CDATA[Mr Sockpuppet (aka Cllr Grower) has been cleared by the standards board, over the sockpuppet issue. The Standards Board for England found he had not broken the council&#8217;s code of conduct as he was not acting for the authority when posting the messages. The board noted: &#8220;The code of conduct applies to members when they [...]]]></description>
			<content:encoded><![CDATA[<p>Mr Sockpuppet (aka Cllr Grower) has been cleared by the standards board, over the sockpuppet issue.</p>
<blockquote><p>The Standards Board for England found he had not broken the council&#8217;s code of conduct as he was not acting for the authority when posting the messages.</p>
<p>The board noted: &#8220;The code of conduct applies to members when they conduct the business of their authority.</p>
<p>&#8220;In writing under another name for a newspaper Councillor Ben Grower was not conducting the business of his authority or office.&#8221;</p></blockquote>
<p>How is commenting on council projects, by a councillor on a public forum&#8230; such as the echo website NOT conducting the business of his authority or office?</p>
<p>Is that to say he could leave racist, or other hate speech online under a pseudonym and that would be ok? Surely not.</p>
<p>Irrespective of the findings, he is a fool. If you are any kind of public figure and you engage with the public in any means you should be accountable for that.</p>
<p>It almost makes me want to write to the councillor and offer him some free training.</p>
<p>Engagement online, 2 points &#8211; faking it -10 points.</p>
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		</item>
		<item>
		<title>engagement equals trust</title>
		<link>http://www.socialtech.biz/blog/engagement-equals-trust</link>
		<comments>http://www.socialtech.biz/blog/engagement-equals-trust#comments</comments>
		<pubDate>Fri, 20 Feb 2009 07:50:36 +0000</pubDate>
		<dc:creator>luke</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[seminars]]></category>
		<category><![CDATA[social media marketing]]></category>

		<guid isPermaLink="false">http://www.socialtech.biz/?p=180</guid>
		<description><![CDATA[Nationwide and Specsavers were obviously present at the last seminar I gave&#8230; &#8230;well, maybe&#8230; both have launched campaigns about how trusted they are, and like I said, it&#8217;s an important message in the current recession (or &#8220;downturn&#8221; as the BBC likes to phrase it&#8230;) The key message from this seminar was: engagement = trust = [...]]]></description>
			<content:encoded><![CDATA[<p><a  href="http://www.nationwide.co.uk/popup/savers.htm?source=nationwide&#038;campaign=homepage&#038;execution=savingsmulti_savings_slot1_info_16022009">Nationwide</a> and Specsavers were obviously present at the last seminar I gave&#8230;</p>
<p><a  href="http://www.specsavers.co.uk/"><img class="alignnone size-full wp-image-182" title="specs" src="http://www.socialtech.biz/wp-content/uploads/2009/02/specs.jpg" alt="" width="437" height="111" /></a></p>
<p>&#8230;well, maybe&#8230; both have launched campaigns about how trusted they are, and like I said, it&#8217;s an important message in the current recession (or &#8220;downturn&#8221; as the BBC likes to phrase it&#8230;)</p>
<p>The key message from this seminar was: <a  href="http://www.socialtech.biz/blog/original-thinking-slides">engagement = trust = sales</a> &#8211; click through to see a copy of the slides.</p>
<p>Social Media Marketing in my opinion, is ALL about engagement it needs to be a primary sales message for most industries to rebuild confidence and make sales.</p>
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